[Resolved]  Tata Sky — improper service

Address:Thane, Maharashtra

i sahir karol want to complaint about tatasky service, as i made complaint on 18/07/2012 at between 2 - 3 pm, but today 20/07/2012 my complaint is not resolved, tatasky person says that problem is solve in 2 hours but till now no person arrive. but one person arrive at 18/07/2012 at 3.15pm but he ask me for rs. 300 cash but i does not give him rs 300 as per policy of tatasky service charges & material charges will be deducted from recharge, so he want away without solving my problem & since no person is arrive from there side, i brought to the notice this issue to tatasky person but they do not taken any action regarding this as i think all person involve in such type of inefficient service like sub-ordinate,superior & team leader, when i make a call why person has not arrive , than they said in 2 hours my problem will be solved but nothing happen till now. as i m very frustrated i making such complaint, tatasky satellite service is registered in my brother id. sohail karol.
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Aug 13, 2020
Complaint marked as Resolved 
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Tata Sky — improper service

sir,

my tata sky is not working for past 20 days.. i have given them plenty of complaints but to no avail..
they send a engineer everyweek who fixes the tv temporarily for some time . It should be noted that they charge for their every visit still they are not repairing it permanently.

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himansu sethia
You can address your complaint to tata sky’s official handle @tatasky. If you are in warranty you shouldn't be charged if not charges will be applied. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter and send a technician to fix your issue.
Undesired pack was subscribed inspite of specifying. Rupees 7600 was deposited including due amount for the subscription Grand sports pack yearly, but Mega pack was subscribed by incharge, instead. When aksed for correction respondant denied any change.

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