Tata Sky — Installed set top box but not connected to the Dish Antenna

TATA SKY DTH — Set Top Box not working

Hello Sir,
My Tata SKY set top is not working for the past one month. Repeated requests , foll-up calls and e-mails to call center and nodal office at Chennai did not yield any result. It will be of great help, if you could publish this complaint in your web pages. Let the public be aware of the hardships that I face as a TataSky customer.

Thanks and Regards
Suresh D Pillai
Customer ID[protected]

Sir, I have one Tatasky Connection and i want another one connection in my same house so i call the tatasky call center and book my order on 04/11/2010 to ms.Nagina through my Reg. Mobail Numnber she told me he will be provided the tatasky connection with in 24 hars but due to dewali festival it will provided 48 hours ans i am aslo get one month sabscription of tata sky free and she told this order not cannseld ones book than i am told ok. but i am making so may call their up to 20.11.2010 till thay all are told sir it will take one day time. sir it will take one day time. sir i am sapaiend more than 200 Rs. for calling in costumar care center but no saytisfied answer is not comming all person their assouring sir i will do it within 24 hours but actualy they all are spoinling the emaige of commpany, i am sending to complaint througe email but no respons will come my complaint no. is SR[protected] and SR[protected]. and also loadge complaint through custumer care center[protected] but till date no response sir if you could publish this complaint in your web pages. Let the public be aware of the hardships that I face as a TataSky customer. my mob. no/ [protected]

You can address your complaint to tata sky’s official handle @tatasky. They will send a technician to connect the Dish antenna. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter and fix the connection appropriately.