[Resolved]  Tata Sky — REMOTE CONTROL

Address:

South 24 Parganas, West Bengal

I AM USING TATA SKY DTH SERVICES FOR LAST ONE YEAR. BUT SUDDENLY MY REMOTE STOPPED WORKING. IMMEDIATELY I CALLED TATA SKY HELP LINE, FOR THIS THEY HAVE QUOTED THE PRICE OF RS. 200/- ONLY AND IT WILL BE HAND DELIVERED TO THE HOME. THEN, I HAVE ASKED THEM "IS THERE ANY CHARGE FOR HAND DELIVERINGY AT HOME.", THEY REPLIED " FREE OF CHARGE". I FELT HAPPY. AND WITH IN 24 HRS I GOT THE REMOTE. BUT TO MY SURPRISE, ONLY 75/- GOT DEDUCTED FROM THE ACCOUNT, WHEN I ENQUIRED, THEN THEY HAVE GIVEN BIFURCATION THAT, FOR DELIVERING REMOTE OF RS. 75/- THEY WILL CHARGE RS. 125/- WHICH WAS NOT FARE. SOMEHOW I DIGESTED IT, AND FELT BIT HAPPY AS I CAN WATCH DTH SERVICES AGAIN. THIS DIDNOT WENT LONGER, DUE TO REASON THAT, WITH IN ONE MONTH THE REMOTE GOT SPOILED, AND TATA SKY REPLACED THE REMOTE, AS IT IS UNDER WARRANTY. BUT TO MY SURPRISE AGAIN, THE SECOND REMOTE I RECEIVED IS NOT A NEW ONE. I OBSERVED SO MANY SCRATCHES, AND SOME OF THE LETTERS ON THE REMOTE WERE ERASED. HENCE IT IS OBVIOUSLY UNDERSTOOD THAT THEY HAVE REPLACED IT ALREADY USED REMOTE.

REGARDS,
NAGADEV TIRUPATI