[Resolved] Tata Sky — refusing to drop paid channels | |||
Dear Sir, I am a subscriber of Tatasky under subscriber ID [protected]. I hve been recharging the channel packages continuously for the past 2 years. Last time when I recharged I have clearly instructed the agency which recharged my account to drop the paid sports channels. It was not done. I have rang up the customer care centre and intimated the same. Noting happened. In the midst of my busy schedule I went to the tatasky website and entered my complaint. But to my great surprise I received a computer generated message stating that I can drop any channels only after 90 days. Why the hell should I wait for 90 days. Who is going to pay for these 90 days? When we don’t pay does not tata sky disconnect teh service. Why then should I lose my hard earned money for 90 days? Is this service .This is a clear case of cheating, fraud and misappropriation. From my younger days my relatives, teachers and friends have been telling me that tatas is patriotic company and does not indulge in any fraudulent activities. I am really shocked to see tatas earning money in this manner. I don’t know how many poor people have undergone this suffering. Is this the great patriotic tatas or Alibaba and 40 thieves Fredrick Castro Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
my id is [protected] and regd mobile no is [protected]. I am suffering from a problem that before 2 months tata sky activated kids channel on my account without my permission(without contacting me) after this my accout expired before 1 week. I dont want kids channel on my account..plz help me and deactivate the kids pack on my account otherwise i do not recharge my account and lodge RTI about this..
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Tata Sky — Paid Channels
SirI am a customer of Tata SKy.I have subscribed to the gold pack bouqet of services for 1 year 3 months back.While advertising for gold pack Tata Sky have offered a No. of channels which will be available if gold pack is subscribed to.Based on the above advertisement I have subsribed to Gold Pack of Tata Sky for 1 whole year after paying the requisite subscription amount.However at present it is seen that Tata Sky is slowly & sklowly providing some of the channels in Gold pack offered at the time of subscription on paid basis only.
As per my understanding I must be given access to the presently paid channel that were advertised in gold pack 3 months back.Any changes in terms can take place only after the expiry of my present subscription.
Request your advise on the above matter.
With Regards
Sudeep Dhar