Tata Sky Ltd. — Did not get cash back which was promised

Gaurav Sotani

from Banswara, Rajasthan

Address:	C-1, Wadia International Centre (Bombay Dyeing), Pandurang Budhkar Marg, Worli, Mumbai 400 025, Pune, Maharashtra
Website:	www.tatasky.com/

I bought TataSky connection online and I was promised that I will be getting Rs.500 cash back. I have availed the offer in the same way it was asked. I was communicated earlier also that my refund is still in progress. But now when I have registered 2 complaint in tataSky website, they were resolved without intimating me.

They are harassing customers. Kindly check.

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Comments

CC Consumers

Dear Subscriber,

Greetings from Tata Sky. Thank you for writing to us.

This is with reference to your email dated 30th July 2013 01:54:23 PM and Service Request Reference Number 1-[protected].

We would like to inform you that we are unable to establish a contact with you as you have didn't mentioned your subscriber ID/RMN in mail. We are unable to address your query/concern. Hence we request you to provide us with your Tata Sky account Details to help us serve you better.

For any further assistance, please feel free to write to us at [protected]@tatasky.com. You also have the option of calling our helpline numbers mentioned below:

All Lines (except MTNL):[protected]
MTNL – Mumbai / Delhi:[protected]

Please also avail of our online chat support to by logging on to www.mytatasky.com between 8:30 AM to 7:30PM and chat with our Chat Associate for any assistance or clarifications required

Thank you for your valuable association with us. Assuring you of our best services at all times.

Warm regards,
Syed. Niranjan Bee
Tata Sky Customer Care.