[Resolved] Tata Sky — FAULTY SET TOP BOX SOLD AND NO REPLACEMENT | |||
I purchased a tata sky connection form a distributer on 1-DEC-2010. Moment it was installed it was giving faded colours. Engineer told me it will adjust it-self. I complaint to the service station , again an engineer came he told me the set -top box is faulty. Inspite of replacing with a new one he told me he can replace with a pre- repaired set. No replacement can be done. wait for 20 days. Again i called the customer care they will attend you in 24 hrs. Again i called the customer care they told me 48 hrs. I had not heard not seen anybody from TATA SKY. Tata Sky gives the worst service in lucknow area. False commitment from the engineers and customer care. Very poor service in lucknow.......... Amar Nath Srivastava Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
DEAR SIR,
WE ARE FACING A PROBLEM WITH CUSTERMER CARE.OUR SET UP BOX IS NOT WORKING FROM LAST ONE MONTH, WE ARE REGULARLY CALLING THE CUSTMER CARE TO CHANGE THE BOX, BUT THEY ALWAYS SAYS WE WILL DO IN NEXT 24 HRS WORKING DAYS, PLZ LOOK INTO THE MATTER, OTHER WISE WE HAVE TO KNOCK THE CUNSUMER COURT DOOR.OUR ADRESS IS:
H.NO :1119/7, MOHINDER NAGAR AMBALA CITY
MOBILE NO:[protected]
WE ARE FACING A PROBLEM WITH CUSTERMER CARE.OUR SET UP BOX IS NOT WORKING FROM LAST ONE MONTH, WE ARE REGULARLY CALLING THE CUSTMER CARE TO CHANGE THE BOX, BUT THEY ALWAYS SAYS WE WILL DO IN NEXT 24 HRS WORKING DAYS, PLZ LOOK INTO THE MATTER, OTHER WISE WE HAVE TO KNOCK THE CUNSUMER COURT DOOR.OUR ADRESS IS:
H.NO :1119/7, MOHINDER NAGAR AMBALA CITY
MOBILE NO:[protected]
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Tata Sky — NO REPLACEMENT OF FAULTY SET OF BOX
I took TATA SKY dish and set of Box .After three months set of box was not working .I called to TATA SKY call center for four weeks still no action taken just vacuous assurances were given .They didn't replace my set of box till date .
TATA SKY is very slow in sorting out such matters .
So please DONOT take TATA SKY connection ..if there comes any glitch there is no body to help you out .
-- NILESH