[Resolved]  Tata Sky — MA:PRACTICE BY TATA SKY

Address:

Pune, Maharashtra

I am TATA SKY user with sub id [protected]. I recharged my account on 02/08/2012, as per them the due date was 01/08/2012. After 13 days without informing me they revised their DHAMAAL mix package from Rs. 180 to Rs 200 which I use. Now the due date has come to 30/08/2012. On asking that why they have done this without informing me they says I am sorry but we can do nothing against it you have to pay on the newly given due date else your service will deactivated. Also I have complaint them that daily I am facing the audio problem in my newly purchased set up box, they once sent their service engineer who replaced my new box with older one with saying that this is the new setup box but the problem increased more. Again when I asked to their customer representative they said their application is not working we are helpless. They are trying to get ride off me.

Please assist.