[Resolved]  Tata Sky — Very poor signal quality

Address:Mumbai City, Maharashtra

I am facing the problem of poor signal quality from the date when I purchased Tata Sky. Its signal quality is hopeless during monsoons.

From the beginning of the month of July 2011 my digicom is not recieving the signal at all. I called customer care for help they just told me to wait for a while. Even after waiting for two days signal was not there. Then they told they will send an engineer. Engineer came on 07/07/2011 & discovered the problem is with digicom & it should be replaced. Then again after two days the engineer came with new digicom & replaced it. on 10/07/2011. There was no provision of refund for my money of the unused service. I was charged Rs.225 for new digicom which has no warranty (if I needed 1 yr warranty then I had to pay Rs.399 extra) & Rs.125 for engineer visit. Even after paying the whole money on the very next day i.e on 11/07/2011 due to no signal I am unable to view the services. Again when I called the customer care they told me the same thing i.e 'Wait for a while'
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Aug 13, 2020
Complaint marked as Resolved 
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TATA SKY DTH — Poor Signal of Tata Sky

I am the user of Tata Sky DTH services.My ID No. is [protected].Regret to say reguraly Signal shows poor or not receiving and informed on their Contact Nos.[protected] and or 0172 - and they simply says do like this and that.But till date no visit was paid by them.Moreover their Delhi No. is not even responding and message received No such No is existing.

What should I do.

digicom — no signal

After switch on DIGICOM, At each channel showing your DIGICOM is receving NO SIGNAL.Initial screen is showing picture and sound correctly. I was purchased this set on[protected] with 3 Months Free Subscription. Kindly attend the complaint. My Address and mob no are as below :

H No. 37, ADARSH VIHAR, RAIPUR ROAD, near Sahastradhara Crossing, DEHRADUN.
mob : [protected], [protected].

Sanjay.

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