[Resolved]  Tata Sky — Poor Customer Service,

Address:Mumbai Suburban, Maharashtra

my tata sky digicomp is not working since 6 days.i tried calling to tata sky helpline but no 1 is lifting the phone.if they do they keep us on hold for 15 minutes and after that they say that they are upgrading the system and do nothing about it.i humbly request tata sky to please attend the complaint as early as possible and send some 1 to my place. They Said That Their Person is Cuming Today But Nobody comes Still They Are Making Me fool That Person Is on The way Making Stories EveryDay But Still Nobody's Here Do Something Tata Sky Or Your Name Will Be Washout......!!!
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Aug 13, 2020
Complaint marked as Resolved 
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TATA SKY DTH — Poor services

Dear Sir,

I am using tatasky DTH and the subscriber id is [protected].
on 21st October 2010, I am not getting channels on my TV and tried to talk to technical support team through helpline. As usual it took more than 15 min (holding the phone) for the executive to come on line and the voice is so feeble and no clarity in the voice. Ultimately it was informed that a complaint was registered and the technician will attend the complaint within 24 ~72 hours and also the charges are Rs350/-. We are still waiting for the technician to come and we could not watch the TV for the past 48 hours. If you go for new connection they will come immediately and install. After sales service is very very poor and the response is also bad. I request everybody not to opt for Tatasky DTH.
Regards
B S S KUMAR
TATASKY SUBSCRIBER ID : [protected]
hi

Really this is useless service . never been tell any body to go with tatasky .

I am also suffering from the same issue . my mobile number is [protected]. i recd sms the technician are coming on 23 oct 2010 for the whole day no body called and when i m calling to tatasky it was around 5 calls every duration of 25 min, 35 min and 50 min . these are very careless guys .

One more thing they are saying u can recieve like this sms also . i talk to chandu and rakesh they will keep u on hold for 20 min minimum, there is no team lead in tata sky all are the executive level.

It's a waste money and time to talk with Ms. Sri Karuna Team Leader with the same details as recieved sms of timings .the new answer came is She donot aware of the things ... and dont have the records ...

Still suffering from tata sky s already paid for a year amount ...

Next year throwing really...


Ajay

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