[Resolved]  Tata Sky — Problem with Tata Sky HD box

Address:

Mumbai Suburban, Maharashtra

I have purchased a Tata Sky HD box and after purchasing it i have faced severe problem with the set top box.In the first year itself there was problem with the video as the TV was not receiving the signal and it took almost an hour to get the video on the TV after starting the HD Box.
After complaining for the same those guys came and changed the set top box with some repaired set top box just after 3 Months of changing it the set top box had audio problems and this time they charged me Rs 125 for visiting as theyd said that I am out of warranty period an I dont know why do they charge if they are providing me the service they should cover it .
Again after a month of two the Set top box has no audio and is again replaced .
I AM REALLY DISAPPOINTED WITH THE QUALITY OF SET TOP BOX AND THE FEES THEY CHARGE FOR CHANGING THE FAULTY PROVIDED SET-TOP BOX.this is not expected from a company like TATASKY
My Subscriber ID is [protected]