Tata Sky — No Service/No Signal

lipikar

from Mumbai, Maharashtra

Address:

Mumbai Suburban, Maharashtra

I am using tata sky since last 6 months. And I have been facing continuous problem of poor signal.
I was foxed by the foolish commercials and purchased tata sky and now perishing.
Tata sky may be good provided 1) clear sky, 2) no rain, 3) dish located at higher place 4) no moving object close to the dish. I feel cheated by using tata sky. HD channels are out of question many a times i am not able to watch regular channels. Now at this point of time if i stop using tata sky, i will straightaway lose the amount which i have paid for the digicomp and for installation.
I know in our country a common man can't take on a corporate giant but i have suffered and i want my money refunded.
If the service providers of tata sky have skin of human being please respond to my appeal and provide me with solution.
One can contact me on [protected]

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Comments

Lalit Powar

from Bengaluru, Karnataka

You can address your complaint to tata sky’s official handle @tatasky. They will check if there is signal issue due to the setup of Dish and make necessary changes. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter and send a technician asap.