[Resolved]  Tata Sky — Incorrect balance being shown on the screen

Address:

Gautam Buddha Nagar, Uttar Pradesh

I recharged Rs 500/- in my tatasky account, ID [protected] around 10 Oct 11 and the balance indicated was around Rs 723/-. However, today on checking up, the amt reflected in my acc on the screen was Nil and due date for recharge was 23 Oct 11. I immediately recharged Rs 500/-. Balance shown after recharge was Rs 1024. No bonus was given. I lost the bonus and was put to unnecessary inconvenience by your wrong data. If you cannot update your data properly then please display a cautionary note informing the customers. Please let me know how you are going to improve your system and add the bonus due to me due your lapse.
Regards
Rakesh Sant