Tata Sky — Non installation of DTH

Hi,

i am the current customer of Tata sky DTH with subscriber ID [protected],I have placed a request for Relocation on 3rd of Nov 2012,today its been 20th of nov '12 the relocation has not been done,i have called almost everyday to the customer care without any help even speaking to seniors ,who just kept giving assurance that the services will be resumed soon,they even kept sending the work order reference nos.with scheduled visits but nobody called or came the latest being WO 1-[protected] scheduled on[protected] at 10:00 am.

The audacity is they are charging me for the usage when they themselves know that my relocation request is not complete,I am completely at their mercy and feel cheated because then i have to buy some other DTH and will have to spend more.

Will request you to kindly consider the situation most urgent and take necessary action.

Thanking you.

Regards.

nitin.