Tata Sky+ — Don't want to resolve problem

Yogesh Garg 0811

from Gurgaon, Haryana

Address:

North Delhi, Delhi

I have 3 connections of tata sky.
I wanted to get one of the connection suspended for some time as my home is under renovation.
I lodged a reguest for the same on 01/03/12.
It was told to me that the problem will be resolved within 24 hour, It was explained tome that somebody will follow up to resolve the issue .
One Mr. Rajshekhar Jujhari called up from Hyerabad (STD code +40) at 6.10pm on 03/03/12 and was adamant on disconnecting my HD+ connection. I categorically told him not to touch my HD+ connection as he was not ready to listen to the problem.
He purposely with a sole intention to harass me disconnected my HD+ connection which I had to get restored later from customer care. All conversation is on record and can be checked.
Mr. Rajshekhar called up again at 9.39 am of 04/03/12 and was not into the mode of listening the issue. He was adamant to do things his way.I had no option but to disconnect call without getting my problem resolved because the attitude and arrogance of this person.
I hope somebody will listen the pathetic situation of customer in this country.

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Comments

Lalit Powar

from Bengaluru, Karnataka

You can address your complaint to tata sky’s official handle @tatasky. They will assist you in temporarily suspending the account which you would like to deactivate. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter and resolve it accordingly.