[Resolved]  Tata Sky — Not providing Proper Service

Tata Sky — Not providing service

Dear Sir,Madam,

I am "Rashmi Ranjan Acharya" a TataSky user having a/c ID "[protected]".
I am using this service for last 3yrs.
But the service they providing is very bad, and harashing me.

In my TV, i am getting No-Signal, since last Monday night(8th November, 2010).
I waited for one day, and raised a complain on the wednsday morning (10th Nov, 2010), at 9.10 AM.
And that time, i been told that withing 24hrs, your service will be restored and the issue will be resolved, also i got back one SMS saying the technician will be in my house by 11th Nov, 2010, 12.45 PM.

So i took a off from my office work on Thursday(11th Nov), whole day waiting for some technician to turn up. But no body did.
When i inquired with the call center once again, on 11th Nov, arnd 6 PM, i been told that technician should be in my house by Friday(12th Nov,) 12.30 PM.
So i took one more day from office today (Friday, 12th Nov, 2010).

But nobody also turned on till 6PM, 12th Nov, 2010.
As also, the 48 hrs promised time line already passed today morning(12th Nov, 2010) by 9.10 AM, and till evening nobody turned on till now, i have no option but to discontinue from my service and to write to a mail to the consumercompalint, to help me regarding this, and try to understand my/other subscribers issues, how the service providers harashing the customers.

I think you can help me on this.

Thanks,
Rashmi
Contact No :-- [protected]
Alandur, Guindy, Chennai

it very regret to inform that belongs to tata sky tv ID no [protected] has been re charged by paying the necessary amount. In spite of our repeated request the local out let has not responding the matter.The service provider & supplier telephone No is [protected] has not given prompt service & action. therefore it is hereby request to the reliable authority to take appropriat action in this regard