Tata Sky — Overcharging

jonathan9nov

Address:

Goa

On 22nd April I paid in advance Rs5500 for our Mega Pack payment that was due for renewal on 27th July. It was paid in advance as I may not be in India at renewal time. I also paid 601 for 2 secondary digicoms.I was assured by a TataSky agent that on the 27th July our Mega Pack would be renewed from our balance.As of now they have done nothing..They adjusted my balance 5 times last year when I paid early. Now we are having to pay more for the MegaPack..no reply to an email sent with my complaint.

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Comments

Lalit Powar

from Bengaluru, Karnataka

You can address your complaint to tata sky’s official handle @tatasky. They will get in touch with you and assist you accordingly. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter and resolve your issue.