[Resolved]  Tata Sky — SET TOP BOX QUALITY & NO Response while complaining

Address:

Pune, Maharashtra

Hello Sir,

Good Morning,

I am one of the Tata Sky Customer Since 2007 to till date, Last 6 months i have been suffering from Tata-Sky Set Top box issues, Recentely i had changed the Set Top box some around 2 month Back, and i have also paid the 350 rupees against the new box, then I had observed the new set top box was very low & poor quality, in box there was lots of disadvantages, but still i had contineued with same, i remembered the same thing i told to your Engineer also.

Today within 2 Months, the same problem persist, the set top box has power ON but only i can see the BANNER of all menu, there is no Pictures or sound come out. i had given the compaint 2 times and got response that we will be in touch with you today we do not have set top box available once we get we will replaced it, i would say if you people will not able to maintain your stock then how they can say about there fast services.....

After 2 Day tata sky Engineer changed the Set Top Box and now i observed one new problem, i asked engineer, he said this is software problem, while changing the channel it has flashed with lots of dots & it may damage my TV, i had already paid whole year package & not getting good quality nor services, infact i was unable to see channel what they committed me...Please Do somthing good.......