[Resolved]  Tata Sky — wrong billing

Address:Pune, Maharashtra

My id no is [protected].I have subscibed tata sky connection on 17-02-11 and due to wrong updation of charges tata sky added my annual funlearning pack which was not requested by me.After repeated followup all executives in customer care aggred for there mistake but didnot responded to it .atlast on executive has cancelled my annual pack but still never refund my annual pack amound .every time i am getting a new request no for eg one request no is1-[protected] and it says it will be answered upto 28-02-11 by 11.00am and the senior executive Mr vinay also commeted to refund it within 8 hrs but i have lost my hope.
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Aug 13, 2020
Complaint marked as Resolved 
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Sir
My tata sky ID is [protected]
I recharged it with an amount of Rs 350/- on 14/12/12 but the a/c statement as shown by TV indicates that I have not been given rebate of Rs 15/=as admissible.
The last recharge for Rs 350/- was on 14/11/12 and rebate amount of Rs 15/- was given
Rqst kindly look into it and arrange to give necessary rebate as admissible and oblige

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