[Resolved]  Tata Sky — Recharged but not getting Service

Address:Aurangabad, Maharashtra

Sir,
I have purchased a cable set top box of Tata Sky of Rs. 1500.
The shop keeper said me that you will get 1 month free without any recharge and if you want to watch all channels you have recharge of Rs. 100 more which I did. Means I have paid Rs. 1600. But after installation i didn’t see all channels. Today after 2 days my services are blocked & they are telling me to recharge again of Rs. 175.
Please solve my Problem.


Regards,
Mohammad Harun.
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Aug 13, 2020
Complaint marked as Resolved 
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You can address your complaint to tata sky’s official handle @tatasky. They will help you out with your grievance. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter and provide you with 1 month Free package provided it was a part of the offer.

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