[Resolved] Tata Sky — Refund for unused multi connections

sveerchand123

from Nellore, Andhra Pradesh

Address:

Andhra Pradesh

Dear Sir/Madam,

I have spoken to different consultants of tatasky. Regularly complained since Sept2012 through phone via online chat support of tatasky.

Reason:
Some Fraud Installer Using my Subcribers ID
I have been charged for two multi connections which are not mine.
i complained to remove the connection from sept2012 are not used by me.

On 18Aug2012 for my new HDPVR set top box, one of your Tatasky Installer exchanged these 2 set top box.

Its been long time now nothing happened.

All these days i have to pay from my pocket for these extra connections.

The tatasky consultants deactivate and after few days again it been activated.

The tatasky consultants now says that there will be no refund as you complained now on 8 mar2013, but i told them that i complained long back.

so please Advise me for the above

Looking Forward for your Action
Thankig you
Sha Nathmal
[protected]@yahoo.com

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Aug 13, 2020

Complaint marked as Resolved

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Comments

sveerchand123

from Nellore, Andhra Pradesh

ANYBODY WHO KNOWS A TATASKY SUBSCRIBERS ID CAN CHANGE THE PLAN OR CAN MAKE CHANGES OF THAT ACCOUNT

THIS IS ONE OF THE BIGGEST DRAWBACK OF TATASKY

THIS IS THE BIGGEST ADVANTAGE FOR SOME FRAUD INSTALLERS

THE FRAUD INSTALLERS CHEAT A NEW CUSTOMER BY SUPPLYING THE OLD CUSTOMERS SETUP BOX AND GET THE CASH OF NEW CONNECTION.

THE OLD CUSTOMER HAS TO PAY FOR THE MULTICONNECTION AND NEW CUSTOMER ALREADY HANDED OVER THE CASH TO THE FRAUD INSTALLER.

Lalit Powar

from Bengaluru, Karnataka

You can address your complaint to tata sky’s official handle @tatasky. They will look into your issue and cancel the charges of the multi-tv connection. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter and resolve it.

umang9758280604

from Mumbai, Maharashtra

change mobile number
Dear Sir/Madam

My Name is Inder Mohan and My Tata Sky ID No.[protected]

I have a complain that I have lost my old mobile no [protected]

In future my process in your company with my new mobile no.[protected] and in future you contract me my new no. ( [protected] ).

So please update my new mobile no.in your system.

Thanks,

Regard !!
Inder mohan
Mob.no.[protected]