Tata Sky — service problem

Address:

Thane, Maharashtra

Sir ,myself muralidhar from mumbai ,
i installed a tata sky HD+ RECORDER connection on 23/03/2013
from 07/04/2013 (14 days) it is not working ,i have called so many times but their customer care executives only gave complaint numbers, every time i called them.Today it is fourth day but nobody come to solve the problem .They said you must wait .No one from tata sky came to my place from the date i complained regarding the same .Even they don't provide me their service center contact numbers.what should i do?
kindly guide me,my cell no- [protected]
sorry for spell or grammar mistakes