[Resolved]  Tata Sky Set Top Box — Relocation

I am a TATA SKY customer at MUMBAI and my customer ID is [protected]. I have relocated my office very recently. I called up customer care on 17 August 09 and informed about my relocation and got appointment. I shifted my office and i was waiting..waiting and waiting..till now nobody came to my place. I made around 20calls to tatasky customer care but they kept on telling "it will be done by today" and at the end of day they used to tell "the engg re-scheduled"..and story repeats everyt-day. There is a BIG gap in comm between customer & engg department due to which customers are having bad time. it is the worst service I ever had in my life time. Thanks to TATASKY for showing hieghts of irresponsibility and not communicating well to customers. I have learnt a lot from your pathetic service.
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Aug 14, 2020
Complaint marked as Resolved 
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I am a TATA SKY customer at MUMBAI and my customer ID is [protected]. I have relocated my office very recently. I called up customer care on 17 August 09 and informed about my relocation and got appointment. I shifted my office and i was waiting..waiting and waiting..till now nobody came to my place. I made around 20calls to tatasky customer care but they kept on telling "it will be done by today" and at the end of day they used to tell "the engg re-scheduled"..and story repeats everyt-day. There is a BIG gap in comm between customer & engg department due to which customers are having bad time. it is the worst service I ever had in my life time. Thanks to TATASKY for showing hieghts of irresponsibility and not communicating well to customers. I have learnt a lot from your pathetic service.

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