Tata Sky — Set Top box is not working since last 8 days, called many times but not responded. | |||
My TATA sky set top box is not working , since last 8 days ,I have called several times to customer care , but still no action has been taken on this issue. They are just telling that you will receive call tomorrow but its now more than 8 days but still I haven't got any call or service from them. They are just making me fool. So please note my complaint and take appropriate action. Thanks Was this information helpful? | |||
 3 Comments | |||
Comments
I AM TWO YEAR OLD CUSTOMER OF TATASKY & THESE DAYS FACING A HELL LOT OF PROBLEM WITH THEIR SERVICE. I HAVE DEPOSITED MONEY FOR ANNUAL MAIN PACKAGE AND DIFFERENT PACK FOR SPORTS. NOW VALIDITY OF MAIN PACK HAS TO BE DISCONNECTED ON 24/9/2009 AND SPORTS PACK IS STILL GOING ON. BUT THEY DIDN'T DISCONNECTED ON 24/9/2009 AND THEY USED SPORTS PACK MONEY IN THE MAIN PACK AND NOW DISCONNECTED IT FOR REASON WE DINT KNOW. I HAVE CALLED TO CUSTOMER CARE AND THEY ARE NOT RESPONDING IN NICE MANNER. PLEASE HELP US IMMEDIATELY.
You can address your complaint to tata sky’s official handle @tatasky. They may try to get your set top box working on call itself or send a technician if required. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter and fix your set top box
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TataSky — NOT WORKING
I AM AN YEAR OLD CUSTOMER OF TATASKY & THESE DAYS FACING A HELL LOT OF PROBLEM WITH THEIR SERVICE.MY ID IS [protected].& FILED COMPLAINT ON 5/5/09. FROM LAST 15 DAYS MY TATASKY SYSTEM IS NOT WORKING & SINCE LAST 8 DAYS I HAVE LODGED A COMPLAINT AT CUSTOMER CARE BUT THERE IS NO ONE TO LISTEN. THE SERVICE PROVIDED TO CUSTOMERS IS PATHETIC. I HAVE CALLED THEM AT LEAST 50 TIMES IN THESE DAYS BUT THERE'S NO ONE TO LISTEN TO CUSTOMER VOICE.IF THIS KIND OF BUSINESS THEY ARE DOING I DON'T THINK WE CAN CONTINUE WITH THEM.