[Resolved]  Tata Sky — Poor Response from TATA SKY and Negligence and Awful Experience for getting it installed

Address:

Tamil Nadu

Hi

Its an Awful Experience with the TATA SKY People. I took a new connection on November 5th 2010. and I made a payment of RS. 2844 ( One Year subscription + 999 ) on that day it self, they told me like by Monday u can expect a TATA SKY installed in your home. I gave a call so many times and they were always telling like our Senior executive will talk to you. few of the persons i spoke they were laughing and giving answers, thats really ridiculous.first of all they have to know how they have to talk to the customer when they are asking any questions, this is how the customer center is. When ever i Call to them they were very reluctant to give Answers and for every thing they were telling like concerned department will talk to you sir. when we ask when can i expect the call, they will say without any doubt in two hours they will definitely call you, if you wait for two days also they won't call , that much lazy people are working in TATA SKY.

I do not know how these people are working in corporate company.there is no Co ordination between the teams, one team will say one thing at one time, other time some thing, but everybody will tell one thing same ... "Our concern Department will give a call back in 2 hours sir. and they will tell you when they are going to install the machine sir." Very worst experence and Awful experince i had with TATA SKY. Because of TATA name i preferred to take .. but now its a Lesson for me not to take any TATA Products.

Below are the Complaints that i raised ,

1-[protected].
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1-[protected]
1-[protected] (this is the last request i made to revert back my Money to my Account , funniest thing is they will take the amount from us with in seconds, but getting it from them will take 10-12 working days.)

1-[protected] ... this is Regarding Payments that i made.
[protected] this is Customer ID.


if we ask about the status of the complaint that we made there will be a big silence. What a customer center,

Thanks for giving me the nice awful experience by TATA SKY.

Warm Regards
Rajendra
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