My tata sky id is [protected]
Tata sky - i have given request to tata sky for universal remote because my tata sky remote is not working from 10 aug 2013.
I give request on date 11 august the tata sky representative told me that you will receive remote on 12 aug 2013 till 11.30am. he send me conformation massage as follows
“ your work order reference number is :1-[protected] you will receive call from us within 24hrs.” in fact till today neither i received a call nor any remote.”
Again i call on 12 aug 2013 and speak with senior officer he told me tha you will receive remote today (12-aug-2013) till 6.00pm.
On the 13 august 2013 morning, when i call to tata sky they again changed schedule time and request me to wait till 1.30 of 13aug.
At the evening of 13 aug one senior officer told me that next day i personally take your issue and solve it. he request me to wait till 1.15pm of 14 aug. again i received the sms on my registered mobile no as follows
“ your work order reference number is :1-[protected] you will receive call from us within 24hrs.” and tata sky wo 1-[protected] scheduled on 14 aug 2013 -17.00
Same as above i am calling daily to tata sky but till today i have not received my remote.
Yesterday at about 4.00pm i speak with tata sky (neekita madam) i request her please transfer my call to senior. because she told me that you have given request today wait till tomorrow. it was shocking for me because i have requested on 11 aug. she don’t understand and disconnect my call. (tata sky can check call record). i fill very bad. again at same time i call to tata sky i don’t know his name but he told me that:” मुझे ये बताया गया है कि आज आपका मोबाईल नॉट रिचेबल था “ in fact my mobile is 24 hrs reachable i gave him another number. till today 16 august 2013 i have not received remote.
The very bad experience with tata sky. if you are unable to provide me remote. please took your dish and set of box return. i will purchase from another company.
Is tata sky cheating me daily? is tata sky always cheat to their customer?
Umesh tayade
[protected]
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Tata Sky — cheating consumer
HiI bought a tata sky connection on 13th Nov from its website which says that installation will be done within 3-5 working days. It has been around 14 days and there is no poitive response from them. Every time I call them either they give me wrong commitment or my call is being disconnected. My money is got stuck they are not refunding my money. Is there any one who can help me and guide me where to approrach. I am planning to file a case in consumer court.
please advise [protected]