[Resolved] Tata Sky — No Service.

dinesh1961

from Thiruvananthapuram, Kerala

Address:

Thiruvananthapuram, Kerala

I have been trying to get Tata Sky for my TV , and every time the service center keeps saying that they will get to me as soon as possible. It has been days since I've asked for the connection and am so far getting very poor service indeed. On 8th March 2011 I contacted service personnel at Bangalore center and gave my mobile number. The personnel said that he would get in contact with me in 24 hours. Till 11th no one contacted. On 11th again, I rang up the service center and registered and was given an ID number and promised to give me connection within 24 hrs. But nothing happened. On 14th March I called again and the service personnel told me that they are bound to give connection within 72 working hours and hence I may get connection within another 24 hrs. But the time has run out. No one bothered to contact me. I never expected to receive such horrible service from such a noteworthy service provider.
My ID is [protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

vijaya vidyarthi

from Mumbai, Maharashtra

Absolutely correct. TATA Sky people are getting in lip service mode. I have HD connection with annual subscription. yesterday I complained about the remote not working. The complaint was registered and i got a call from Lucknow TATASKY fixing the time between[protected] to replace the remote on 7.7.2012. However neither anybody came nor they had the courtesy to call and express the difficult. Called up the north area call center and got the routine reply that they will do their best to get the thing sorted out. That is for the efficiency of so called most efficient corporate house of India. God save us: the customers.