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I know someone who faced similar problem and the following step may help you out there is a service offered by Tata Sky which is called Temporary suspension - in which subscribers can suspend their viewing services temporarily for a minimum period of a month and a maximum period of three months. You should check whether your account status is active or not it is mostly recommended to go for Temporary suspension on such occasions (vacation, travel, exams etc). The customercare will try their best to resolve the case on call itself because technician visit also cost the Co. alongwith the subscriber as most of the technicians are third party. Under AMC tech visit is covered and so for the first year warranty period tech visit is for free but after that charges will be applied and this is applicable to all the DTH providers. If your account is inactive they can definitely set it up from their end you will only have to subscribe to a pack of your choice and there will also not be any need for a tech visit.
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