[Resolved]  Tata Sky — Unbelievable that it is a TATA venture.

Address:

Mumbai City, Maharashtra

The company has no customer grievances policy. The help line or call center is probably the worse that I seen in this country. No escalation possible - supervisors are always "busy on another call" - they happily give you complaint number as no one supervises what happens to the fate of these complaints.

Not only that, they have equally worse and corrupt dealer network. They take money and never get you what you paid for. I opted for Annual HD Mega Pack (ID [protected]) and paid full money to their dealer Viva Marketing - online payment to their account in April 2013 - but till date I do not have the Mega Pack and the dealer puts in 100 - 300 ruppes recharge after my repeated calls on my account getting deactivated.

Over 20 complaints have been registered in the past 5 months with Tata Sky but no resolution so far.

Tatas - I guess hindi samajh nahi aati .. waat lagi hui hai ... "jinga lala" ka matlab nahin pata hai ;o)

But seriously if this is how TATA ventures are then it is pathetic..

I am wondering how TATA - Singapore Airlines would do ?? Poor Singapore Airlines... they were considered pioneer in the aviation field in being professional..

Dear Vikram Kaushik - pls pay some attention to the poor health of this venture... internet shows "Customer Satisfaction Levels" - CSL below 4% . I guess, it is the worst level for any company in India...some achievement here...