[Resolved]  Tata Sky — Unwanted Pack Activation

Address:

Pune, Maharashtra

i am customer of tata sky. my tata sky id is [protected].
on 4th oct 2012. Tatasky has activated fun learning pack on my id which i have not requested
neither any of our family member has requested for such pack by phone or sms.
when i called up customer care of tata sky he said you requested via ivr.
When i asked for phone number from which u got call he said no we don't know.
this is completely wrong any body will call tatasky and give anybody's id and activate packs on any id.
And when i asked him to deactivate it immediately...i don't need this i don't want to use this pack.
he said you have to use it...no solution no reversal san be done.
what kind of service is this when i told we didn't activated it...he's forcing us to use instead of helping us
by giving any solution to stop this service immediately and keep my monthly subcription as it is.
this is loss of money...
i agree if i activated i m ready to use it for one month til it gets deactivated but when i have not activated
why should i pay for it and who will use this service its a kid pack we don't have kids too.
hope will get some good result by posting complaint here..
Srinivas [protected]