Tata Sky — Wrong Promises

Address:

Bangalore, Karnataka

My complaint is regarding the false promises and incorrect information given by numerous Tata Sky customer care executives. I moved in my house from one location to other location in the same city. What started as a promise to do removal and reinstall within same day has now shifted to four days window. (maximum time is 72 hours mind it).

The biggest blow is the current airing of the tele-ad of "meeting time promises" when I myself was promised a cc executive visit on 3.30 pm evening and at 4 pm, I call him back to find that he will not come as the location is far away ( What a promise kept of self's declaration and that too when I call a person back, he never cared to call me even).

That said, and numerous calls apart, I am sitting here with my DTH dish in my hand and waiting for a person to come (at his suitable timings, but when I will be in office). These executives can't understand the importance of a customer's limitations and work by their approaches.

First and immensely harsh complaint against other wise my good experience with Tata Sky.