Tata Sky — Wrong Sale

asgerfan

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

WE have purchased HD DTH TV from Tata Sky withe a specification of 500GB recording & storage facility. On purchase we found that there is no 500GB recording neither it is mentioned anywhere in the HD DVR and also to thee most surprising that we cannot see our recorded movies if you do not pay your monthly rentals. The DVR being our property and we have full right to watch thee recorded program at our leisure. Tata Sky has no right to stop us watching our recorded program.

We have been continuously calling Tata Sky for last two months and they just keep on doing things in their own way. We have lost more than Rs. 2000/- on telephone bill and are mentally harassed. Kindly guide us how we can claim for our loss and mental harassment's

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Comments

Lalit Powar

from Bengaluru, Karnataka

You can address your complaint to tata sky’s official handle @tatasky. Since you are able to record I guess you have a Tata Sky+ HD and recorded content are stored only for certain period after expiry of that period you will not be able to watch those content. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter and assist you with your queries and grievance.