[Resolved]  Tata Swach - Online Order - Damaged Goods Received — Tata SWACH Bulb not working properly

Address:Bangalore, Karnataka

Hi Sir,

I had purchased TATA Swach on seeing its brand name and reliability. I had purchased it on 15th May 2010 from a dealer by name Shri Kumarans Stores at shivaji nagar in Bangalore. But with in 4 months the Red Indicator in Tata Swach Bulb came to bottom and the water was not getting purified properly

I had contacted local delaer where they r asking me to go to Service Center but no one is aware where the service centre is located at bangalore. Even i called up the Tata Swach customer care even they are not providing proper information.

It was promised in the catalog that the Bulb will purify 3000 litres of water but i don't think its capable of purifying even 1000 litres of water. Request the Tata Swach Team to provide me the proper information like your service center details and whether the Bulb is really capable to purifying 3000 litres of water or its just a statement for improving the sales.

Thanks&Regards,
Venugopal Rao G
Ph: [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Tata Swach — T

Hi Sir,

I had purchased TATA Swach on seeing its brand name and reliability. I had purchased it on 15th May 2010 from a dealer by name Shri Kumarans Stores at shivaji nagar in Bangalore. But with in 4 months the Red Indicator in Tata Swach Bulb came to bottom and the water was not getting purified properly

I had contacted local delaer where they r asking me to go to Service Center but no one is aware where the service centre is located at bangalore. Even i called up the Tata Swach customer care even they are not providing proper information.

It was promised in the catalog that the Bulb will purify 3000 litres of water but i don't think its capable of purifying even 1000 litres of water. Request the Tata Swach Team to provide me the proper information like your service center details and whether the Bulb is really capable to purifying 3000 litres of water or its just a statement for improving the sales.

Thanks&Regards,
Venugopal Rao G
Ph: [protected]
Dear Mr. Rao,

We are sorry to hear about your issues with Tata Swach Nanotech Water Purifier.

I am sharing your cantact your contact details with our service engineers at your locality.

They will get in touch with you shortly.

Regards
Tata Swach Customer Care Team
Dear Mr. Rao,

We are sorry to hear about your issues with Tata Swach Nanotech Water Purifier.

I am sharing your cantact your contact details with our service engineers at your locality.

They will get in touch with you shortly.

Regards
Tata Swach Customer Care Team
Hi Sir,

Thank you very much for responsing to my query.

Can you please share the Service Engineer details at my locality so that i can contact them.

Untill now i haven't received any call from your service engineers team.

Thanks&Regards,
Venugopal Rao G
Ph : [protected]
Hi Sir,

I had purchased TATA Swach on seeing its brand name and reliability. I had purchased it on 10/08/2010 from a Croma at Kalyan nagar in Bangalore. But with in 2 months the Red Indicator in Tata Swach Bulb came to bottom and the water blocked.

It was promised in the catalog that the Bulb will purify 3000 litres of water but i don't think its capable of purifying even 1000 litres of water. Request the Tata Swach Team to provide me the proper information like your service center details and whether the Bulb is really capable to purifying 3000 litres of water or its just a statement for improving the sales.

Thanks&Regards,
Suresh Ravichandra
Ph: [protected]
Arre Mr. Rao..in 4 months how could you have used only 1000 liters..were you using it only to cook vegetables??
An average family of 4 will ideally consume around 10 litres of water for drinking alone per day. Add the cooking and washing of fruits and vegetables to that and it goes to 20 litres. In 4months this comes to around 2400 litres. And dont tell me you havent had any geusts in the 4 months at all

Well I explained all this as I and another 15 families of our building are using the Tata swach filter since past 4 months and we are fully satisfied.
Hi Suresh,

It is really strange that yours and Mr. Venugopal's comment is exactly the same. Have you just copy-pasted it? :)

Let's please use this forum for genuine complaints and not maligning a particular company.
Dear Suresh,

We regret the inconvenience caused. Please contact our customer care executives at[protected]. They will be glad to help you. Alternatively, you can also email your contact details at [protected]@tatachemicals.com
Our tata swach water purifier not work properly, bottom of the purifier some impure solid particals are stay.Is it a battery problem? or any other reason please solved the problem.
My Name: Mangesh Deepak Karlad
Add : Room NO.07, Palagasi Building, Bhusar aali, Station Road, Kalwa(Thane) Pin:400605
Mob. :[protected]
EMail:[protected]@ymail.com
Dear Mangesh,

We sincerely apologize for the inconvenience caused. Our service engineers will contact you shortly. Alternatively, you can also contact us at[protected] or [protected]@tatachemicals.com.

Regards
Tata Swach Customer Care Team
sir, we have purchase TATA SWACH before one week n now when we take out to wash his filter and after that we pack it again then we filter tha water then the water is not coming down .And when we call the customer call its not working .so please hepl it out .
my add-saphlaya d-22, Apna nagar hsg soc, taki road, nallasopara {east}.nallasopara-401209.
my no.[protected]-[protected]
my [protected]@gmail.com
please give the details for dealership of tata swach water purifier at yamuna nagar and panchkula, we are currently dealing in aqua red water purifiers in yamuna nagar and intrested in tata swach water purification systems dealership
am not happy with the tata swatch because it didint filter water 3000 ltrs but not even 500 Ltrs

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Swach
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    184
    Pending
    0
    Resolved
    63
    Tata Swach Phone
    +91 22 6643 7400
    Tata Swach Address
    Leela Business Park, Andheri - Kurla Road, Andheri, Maharashtra, India - 400 059
    View all Tata Swach contact information