[Resolved]  Tata / Tata Sky HD — NO AUDIO

Address:

Mumbai Suburban, Maharashtra

I had purchased Tata Sky HD Box from ROSHAN SERVICES who is Authorised dealer of Tata Sky for Sanpada, Navi Mumbai in Feb.2011 with 1 Year Warranty.
From 22 Oct.11 onwards there is NO AUDIO on the TV and only picture is coming.A Telephonic Complaint was lodged at Tata Sky Help Line number for Western India at [protected].After 2-3 reminders Service boys from their Sanpada Office came and accepted that it is a Technical fault of the product and cannot be rectified.They wanted to replace the product with an OLD Set ( which has been rectified as it had some fault)

I insisted that since my set is within the warranty period I want it to be replaced by a New set and not an old one.

Inspite of my repeated Telecons for the past 5-7 days there is NO response from the Company.

My Customer ID with Tata Sky is -- [protected].