| Address: | Chennai, Tamil Nadu |
Hi,
I have been using my ID: [protected]@eth.net for almost 15 years. VSNL was brought by Tata telecommunications and ours provider was changed to Tata telecommunications. Later they suggested a change of Plan to broadband from dialup connection. And i have been using Broad band for past 3 yrs. All of sudden they said they are not able to provide broadband services to our home(same address) and said will convert back to Dialup(*Since we were using that mail id for long*) I accepted their Proposal. Now they are coming up with a solution saying if we convert to Dial - up id would change to [protected]@vsnl.net. which is entirely useless for us as we need the ID: [protected]@eth.net. I asked for a lower price plan in Broadband itself as i dont want miss my id. Now they are asking me to pay same amount of money i used to pay when there was broadband connection as the plan change is also not possible.
Why i should suffer this agony of paying same money though they are not able provide service from their side.
Can anyone post me a better solution as to how i can proceed with it. Was this information helpful? | 
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