Tata Teleservices — Auto subscription

Address:

Jalandhar, Punjab

Hi,

This is regarding auto subscription of Hello Tunes and Ghar Aye Jyotish Subscription of Tata Teleservices (CDMA services).
I have been ubjected to regular harrassment by the company by auto subscribing me to Call me tunes and other services which I DO NOT LIKE at all.
I am a high end prepaid customer. The call center people call me again n again for converting to post paid and I have to refuse them strongly almost 2-3 times a week. Then they have started playing with my money putting me on auto subscription and deducting Rs 30 every time.
When I called up on 12524 to remove the services and credit the deducted balance back, they tell me that either there server is not working or that my data is not updated so I should call later or that I should use 155223 to remove the subscription.

But the point is that removing the subscription alone is not the solution. I want my entire money back which has been fraudulently deducted by TTSL.

I am going to launch a series of complaints on all the websites including TRAI and also to appellate authority of TTSL.

My prepaid number is [protected] and the proof of subscription message is attached.



Regards,
Naveen Chandra