[Resolved]  Tata Teleservices — Harassing unnecessarily

Address: Ghaziabad, Uttar Pradesh, 201012

The below email will explain all.
Since this time, TATA Tele is harassing me for payment although they fooled me & took one month payment already.
kindly resolve this.

From: [protected]@gmail.com
Sent:[protected]:37:41.0
To : customercare.[protected]@tatatel.co.in
Cc: null
Subject: Very Very Poor Response/Speed/Service~~M17390781
[Note: Please don't change the subject for internal tracking
purpose
and immediate action.
_____________________________


Hi - Its just one month that I have taken your broadband connection
& I
am
sorry to say that the response is terrible.
I took a speed of 4 MBPS & I don't get even 256 KBPS speed.

On my complaints I am being told that there is bandwidth problem. I
am
hearing this for the past 15 days.
I don't understand that if there is a bandwidth problem then are
you
selling the connections & fooling innocent people.

Internet is required by me to do my work & my all work is getting
badly
affected.

THIS IS NOT EXPECTED FROM TATA...

Please resolve it immediately and if you can't resolve the same
then
I
will
have no option but to cancel the connection.

Connection Details are:

Landline Number - [protected]
Account Number[protected]

Thanks
Ankur Goyal
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Aug 8, 2021
Complaint marked as Resolved 
 
2 Comments

Comments

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
As per the telephonic conversation with our team, we would like to inform you that your concern regarding outstanding amount has been forwarded to concerned team on top most priority. Hence we request you to kindly bear with us in the interim.

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