Tata Teleservices Ltd — excess billing | |
Inspite of my paying final payment of mobile phone: [protected] vide receipt No. 90602473 dated 23.09.2009 through authorised person of the company, I have been served a legal notice through the counsel of the company. This shows highhandedness of the company towards its customers. I have three Tata mobile connections presently which I shall be surrendering too because of the casual attitude of the company people or else a written apology from the company is required to avoid such hardships to customers. Was this information helpful? | |
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You are right. I having the similar bad experience
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Tata Teleservices Ltd — Excess Billing
Sir,Sub -- Photon + broadband services -- no -- [protected]
Few months ago, I took wireless broadband services of Tata ( Photon + ) at a rental of Rs 500 / month where 500 mb usage is free.
Now in the first month billing I find there is a huge amount of excess
bill, where according to my usage it cant exceed the alloted free usage of 500 mb and it is also displayed in the system of tracking total usage where it is less than 400 mb. Then I contact the customer care division and they told me they will send the adjusted bill after correction, but they dont send me the adjusted bill nor they inform me and instead they disconnect the line without any information where I suffer a huge problem on that very day, and they also send a another bill where also the amount is abnormal in context of my usage. Then also I contact the customer care and they respond in saying that they will look after the matter and I commit that I will pay only if I am given the Bill according to my usage.
Now after a long period today, i.e. 16 th December 2009, they send me a advocate's letter where they are charging me as a defaulter.
Now, I feel very insulted and are looking forward to you, for the justice.
Thanking you,
yours faithfully
SAMIK BAIDYA
PURBASHA COMPLEX, PASCHIM DASPARA NISCHINTAPUR ROAD, KOLKATA - 700150 WEST BENGAL.