Tata Teleservices — TATA photon- Billing issue

Address:Bangalore, Karnataka

Dear Team,

I am a Photon customer since 2011. Nature of my job is travelling.
I went last year abroad and kept my photon ([protected]) in safe custody and faced no issues at all.

This year again I kept my photon in safe custody ‘Safe custody email - Ref Number M11831900, Dated 2 Jan’. And I find that I am being charged regular bill amount instead of the safe custody rental of 75.

Which makes my total due of 693.28 and not the said 1545.

Being back in India now I need to use my photon. But the company has barred the device and is forcing me to pay incorrect amount of 1545 to enable the serices

I am ready to pay what is right bill. I am approaching you to help me

Regards,
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