[Resolved]  Tata Voltas AC — Remote not working

Address:Ghaziabad, Uttar Pradesh

I have purchased Voltas Vertis Plus 1.5 ton AC 2 years back. Recently there was some problem with remote and it was not working properly. I logged a complain (No. 11AP2302171) on 24 April. On 25 April some guy from service dealer (Madhu Cool Centre) visited to my home and said remote need to be repaired and took the remote with him. Since then my remote is with service dealer and they don’t bother to reply.
I talked to Voltas customer care again they said they will get it fixed but no action.
I again talked to Voltas customer care and they gave me a new complain number 11MY0902542. But no action has been taken yet.
The customer care at Voltas is useless and pathetic. It sounds funny but seems they have stolen my remote.
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Aug 13, 2020
Complaint marked as Resolved 
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I have just bought approx a month ago Voltas window Ac and the remote is not working tired a lot with all possibilities please help
Voltas Customer Care's response, Jun 21, 2018
Verified Support
Dear Rishab Nahar,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Jun 29, 2018
Verified Support
Dear Rishab Nahar,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.

Regards,
Voltas Online Team

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