[Resolved]  Tata Voltas / Split AC — AC INSTALLATION NOT YET DONE SINCE 03 DAYS

Address:

Mumbai City, Maharashtra

Dear Sir / Madam,

i have booked one tata voltas split ac and got delivered on 10.04.2010 My call No. for installing the same is 10AP1002836, not yet attended by voltas team. Still the installation of new Voltas Split A/c is pending. My call was logged in voltas system on 10.04.2010 and till today on 13.04.2010 – 14:00 hrs. No one has turned up from voltas side. It has been 03 days since i am fighting with voltas people.
Further, false commitment is being given by voltas customer care representative – HITEN / SANTOSH / PRASAD to name a few that today installation will be finalised. But i am really fed up with the service or response given to a customer.
Even they are not ready to give me the agencies contact no i.e. “M/s. Shreya Enterprises” thru whom the installation is being carried out. Nor he is bother to give me a call regarding when they are going to install.
Please note that, by this time other branded companies like LG, SAMSUNG, WHiRPOOL would have already satisfied my request, but dealing with TATA VOLTAS IS REALLY PATHATIC.
THIS KIND OF SERVICE WAS NEVER EXPECTED ESPECIALLY FROM TATA GROUP.
Regards,
Sameer Gala.
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