[Resolved] Teak N Oak — Delivered Damaged Piece | |||
We ordered furniture worth 17,000. On date of delivery, first they called us and inform that the ordered piece was not available and that was returned to the company. They asked us to choose one more model. We had no choice other than this as they refused to return money. On the day of delivery (for second time), the delivery boys teared the sofa set and so we returned the same. They called us and they said they will not give money and also they said that they will manage to stick the teared area . They delivered the same piece with the damaged pieces and so called customer care boys of their company came and stick the sofa set with GLUE. This almost changed the sofa set piece itself. I request everyone who had a chance to see this site, not to trust Teak N OAK Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 7 Comments | |||
Comments
We had similar experience with teak and oak. We ordered dining table, it was delivered in the night. It had marble kinda top, morning we say that it had crack in the middle. We called Team and Oak. They told us that it would have got broken after our us??!!! It was delivered around 10 in the night. between night 10 to morning 6, not sure how we could have used. They are neither cheap not the best.
Reply
Teak n oak delivers very bad quality furniture.No doubt about. 2 Years back I bought Dining Table Set, A cot (They say Chakkai cot) and a Wardrobe.
Cot
[protected]
The Cot broke with a big crack at its center piece on just the second day of its use. They gave a replacement, but I use it for my second bedroom (Bought from another vendor for my primary bedroom). We use that cot very sparilngly only if some guests come. Now after 2 years one of the legs broke. When you look at the the way they fit the legs, even a layman like me can say it is not the way to fix a cot's leg.
Dining Table
[protected]
Dining table's legs always becomes loose and I have to call my local carpenter or teal n oak's carpenter (directly). It becomes loose atleast once in 2 months, if we dont take care and fix it immediately it definitely will break one day. it started becomng loose after 6 months of purchase.
Wardrobe
[protected]
1) The Lock broke after 4 months.
2) One of the Doors became loose and came out one day.
3) Fixed the door. But it is starting to become loose again.
So if you want to buy furniture, My kind advise is, Please DONT buy from teak n oak. They only look good from outside. the wood and the Fitiings are very very bad quality. What is the purpose of furniture if you cant use them and keeps on breaking down ?
Cot
[protected]
The Cot broke with a big crack at its center piece on just the second day of its use. They gave a replacement, but I use it for my second bedroom (Bought from another vendor for my primary bedroom). We use that cot very sparilngly only if some guests come. Now after 2 years one of the legs broke. When you look at the the way they fit the legs, even a layman like me can say it is not the way to fix a cot's leg.
Dining Table
[protected]
Dining table's legs always becomes loose and I have to call my local carpenter or teal n oak's carpenter (directly). It becomes loose atleast once in 2 months, if we dont take care and fix it immediately it definitely will break one day. it started becomng loose after 6 months of purchase.
Wardrobe
[protected]
1) The Lock broke after 4 months.
2) One of the Doors became loose and came out one day.
3) Fixed the door. But it is starting to become loose again.
So if you want to buy furniture, My kind advise is, Please DONT buy from teak n oak. They only look good from outside. the wood and the Fitiings are very very bad quality. What is the purpose of furniture if you cant use them and keeps on breaking down ?
Very bad service and they are cheating customers... They are delivering wooden furniture (Sofa set) that are broken and also we had ordered for a furniture (cot) with width 6.5ft and height 6ft but they have made a cot for 6.5ft height and 6ft width. They are trying to make us accept the furniture that they have made by saying that this was the order given by us.
We did not take delivery of the furniture and also complained to their customer service, sent also complaint mail but no one has even tried to contact us. They are not refunding the amount as well not delivering furniture.
This happened in their anna nagar branch.
We did not take delivery of the furniture and also complained to their customer service, sent also complaint mail but no one has even tried to contact us. They are not refunding the amount as well not delivering furniture.
This happened in their anna nagar branch.
This happened in their anna nagar branch.
Very bad service and they are cheating customers... They are delivering
wooden furniture (Sofa set) that are broken and also we had ordered for a
furniture (cot) with width 6.5ft and height 6ft but they have made a
cot for 6.5ft height and 6ft width. They are trying to make us accept
the furniture that they have made by saying that this was the order
given by us.
We did not take delivery of the furniture and also complained to their
customer service, sent also complaint mail but no one has even tried to
contact us. They are not refunding the amount as well not delivering
furniture.
Very bad service and they are cheating customers... They are delivering
wooden furniture (Sofa set) that are broken and also we had ordered for a
furniture (cot) with width 6.5ft and height 6ft but they have made a
cot for 6.5ft height and 6ft width. They are trying to make us accept
the furniture that they have made by saying that this was the order
given by us.
We did not take delivery of the furniture and also complained to their
customer service, sent also complaint mail but no one has even tried to
contact us. They are not refunding the amount as well not delivering
furniture.
Yes, No surprise at all, Now everyone knows Teak n Oak only have good advertising skills and big showroom, but quality of their furniture and service is VERY VERY VERY BAD. This has been the experience for me and my cousin too. My mistake was that I did not consult my cousin before buying from this shop. I just rushed to the shop just because they were giving for big discount.
I guess you too could have checked for reviews in internet before buying from Teak n Oak. :(
I guess you too could have checked for reviews in internet before buying from Teak n Oak. :(
Teak n Oak is one of the worst furniture shop. They deliver very bad quality products. I brought a marble dining table in Jan 2014 for Rs.16000. But it got broke within 3 months. When we contacted the shop they told warranty is not provided for marble and it is only for the wood. When we purchased they didn't inform. Also they told we can get new marble plate for Rs.9000. How could a dining table will break within 3 months of time. Also how would one pay extra 9000 within 3 months of purchase.
Please stay away from this shop. They have big showrooms but very bad quality products. I will never ever think of entering
in to Teak n Oak at any cost.
Please stay away from this shop. They have big showrooms but very bad quality products. I will never ever think of entering
in to Teak n Oak at any cost.
We purchased a big showcase with marble background from Team n Oak Anna Nagar Branch during September 2014. We paid advance and waited for the fresh piece to reach our new flat in KK Nagar. But they have sent a relatively old show room piece with so much of patch work at the back. Despite continuous follow up and chasing with show room sales person and branch manager nobody turned up for repairing or replacing till date (12th Jan 2015). We purchased furniture over INR 1.5 Lakhs. This is the kind of treatment this furniture seller is giving to their valuable(!) client!!
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
44%
Complaints
34
Pending
0
Resolved
15
View all 34 Teak N Oak reviews & complaints
+91 44 2243 3629
+91 44 2238 9009
+91 44 2626 2633
No. 29/1, Tharamani Link Road, Velachery, Chennai, Tamil Nadu, India - 600042
View all Teak N Oak contact information