[Resolved]  Tekcare India Private Limited / Videocon Washing MAChine — Inobligance of Client Satisfaction(

Address:

Thane, Maharashtra

I have a videocon washing machine , where at a sudden it stopped working at the given point of time i called up TekCare India Private limited helplile number on 13th July 2012 @8:00 PM and took the complaint number , where they told that i will receive a call with in half an hour and my complaint will be taken care with in 24hrs , but till 15th July 2012 there was no action on my complaint, where today i saw a leaflet where some person Mr. Milind came at my residence at 1:50pm the concern person came at my residense without prior information, where i have already mentioned very clearly that kindly take my request on an urgent basis , but still there was no responce from there end where i told them where clearly that we are working & we won`t be available at working hours, but no responce & giving a false commitment at every given call.

Kindly look in to the matter & do the needfull.

Himanshu Agarwal,
[protected].