[Resolved] Telebuy — poor service and response | |||
i purchased ab circle pro from telebuy on April 2012. Due to poor quality the machine created noise in the very next month. A complaint was lodged but no response for service. Telebuy call center people do not attend and disconnect the call when called from my number and also their replies are also not responsibe. The call center people answer very rudely and they not sending any person for service though assured for one year free warranty and service. Kindly resolve. pls take legal action and band this telebuy in order to avoid furthur more frauds. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Nov 20, 2015 Telebuy.in / RP Telebuy Skyshop Customer Care's response Dear Customers, Greetings from Telebuy...!!! We have gone through your complaint . We regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing [protected] for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.Incase of any escalation please contact me directly in[protected] / [protected]. With Regards. Ajay Kanagasabapathi, Manager - Customer Care. | |||
 2 Comments | |||
Comments
“Dear Customer sorry for the inconvenience, Telebuy’s customer service works between 8 Am to 7 PM on all days and we will be happy to assist you with issues pertaining to our products / services. Please feel free to call us at[protected] OR Write to us at [protected]@telebuyindia.com. We assure you the best possible service always – Telebuy Customer Service”
Reply
Dear Customers,
Greetings from Telebuy…!!!
We have gone through your complaint & regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] or write is in [protected]@telebuyindia.com for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.
In case of any escalation please contact me directly in[protected] / [protected].
With Regards,
Ajay Kanagasabapathi,
Manager
Customer Care
Telebuy.
Greetings from Telebuy…!!!
We have gone through your complaint & regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] or write is in [protected]@telebuyindia.com for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.
In case of any escalation please contact me directly in[protected] / [protected].
With Regards,
Ajay Kanagasabapathi,
Manager
Customer Care
Telebuy.
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+91 44 4244 7015
+91 44 4391 7099 [Corp Office]
Tower A, 2nd Floor, Prince Info Park, Ambattur, Chennai, Tamil Nadu, India - 600058