Address: Maduravoyal, Chennai, Chennai, Tamil Nadu, 600004 |
Hi.. My parents bought the water tank cleaner product in telebuy last week after seeing in tv. It cost rs. 1800. But when we receive the product, it looks a very simple plastic aluminuim product which is not worth of the money. And also it doesnt worked as shown in tv or in manual. It release all water from tank instead of cleaning. So we call the customer care [protected] (Which is ver very very rare to reach, alway the call disconnects stating server error) to refund the amount. But they said refund option is not there, instead of replacement can be accepted. We are located in chennai, so they asked us to visit telebuy located in maduravoyal. As my parents are aged, they bought the product to clean the tank and unable to visit the store, the got it in online. So why should we visit the shop again. Then we said ok to visit the shop, but now they are saying we will let you know please wait for our call. But we didnt receive any call from them or we are unable to reach their customer care. As of i heard the product selling in telebuy all looks defect one. Please help on this to resolve the issue.
This the registered mobile no from which the product is brought in telebuy - +91 [protected]
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Kindly refund the money. As I am dissatisfied with the product. There is no proper response from teledu you also. Kindly take immediate action and refund my money