[Resolved]  Telebuy — wrong product delivered and no action on remainder of 5 times

Address:West Bengal

i had ordered slim and lift on 7th order no [protected] to use on 20th. wrong product delivered on 12th derma wand.complained no.[protected]. called thre times every alt day and no action been taken.day before assured new product will be sent before 20th.17th agaion made a call fresh complain no.[protected].please look into the matter seriously and see my product reaches me by 20th
please help me out as very frustated trying.they are fooling people.
divya lath
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Aug 13, 2020
Complaint marked as Resolved 
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telebuy — wrong product and wrong size

wrong product and wrong size
ordered slim and lift of M size hot slim and lift aire (without strips) of L size.
very very disappointing and un professional of you telebuy....
moreover your delivery boys extort for tips as if some gifts or good news have come.....very strange
anuja
Dear customer,

We are working to solve all your issues. Please accept our apologize for inconvenience we made. We will trade you the correct slim fit very shortly. Please send your contact details to [protected]@telebuyindia.com
Dear Customers,

Greetings from Telebuy…!!!

We have gone through your complaint & regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] or write is in [protected]@telebuyindia.com for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.

In case of any escalation please contact me directly in[protected] / [protected].

With Regards,

Ajay Kanagasabapathi,
Manager
Customer Care
Telebuy.

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