[Resolved] The Hindu Newspaper — Non Receipt of tamil edition of Hindu | |
I am a resident of Nanganallur. I have paid a subscription of Rs.333 vide Lakshmi Vilas Bank cheque dtd 26.08.2013 and the same has been debited on 17.09.2013. Your order no is TCH 039960.Till date we have not received the newspaper. Just because the newspaper tamil edition is from The Hindu I preferred to buy.It is painful to note that such a popular and traditional newspaper is cheating and disappointing the public after making very big advertisements.
Name of the S.O. : Santosh
Name of the
Team Leader : Senthilkumar
CRO Name :K.Ganesan
I want you to look into the matter at the earliest and provide me the supply of the tamil edition.
S.Geetha
W/O C.C.Rajasekaran
10/16 , first floor
21st Street,Nanganallur
Chennai-600061
ph.22244581
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Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
I'm a 25 years customer of Hindu and business line. We are very much diss-pointed on Hindu Tamil circulation.
We eagerly subscribed Hindu Tamil in the first release. But I have not received the paper 2 days in the weak.
After subscription period over.
I hesitate to continue the Tamil Hindu subscription again the representative convinced me to
subscribe, he promised all issues are solved. But after subscription ch.no.168221 for Rs.599/-
12 march 2014 the cheque already passed in bank on the next day still paper is not received by
us. Already 15 days crossed I have sent email complaint to Hindu also . Spoke
with Hindu office person through the no.[protected] after few follow ups he told
me to contact Mr.venkatesh phone no.[protected], again daily Mr.venkatesh
promised me calling you after 10 minutes, 10 minutes, after 10 days he gave
another phone no he told he is the manager the name of Mr.amarnath phone no.
[protected]. He is promising me he will solve the problem the next day after 5
days the same answer . Daily morning he is asking who are you then he told the
same mobile no I will saw the previous message and take the necessary action
daily he is telling the same but the problem still remains. As a brother of
advocate I will face these kind of problems an ordinary man what will do. I don’t
bother about sending legal notice to Hindu with help of one rupee revenue
stamp. If the problem will not close . I will send legal notice to Hindu also
they are not giving proper response everyday they are promising after 10 minutes
we will contact you. This is the same answer given by the peoples in the
last 8 days what a unprofessional service from this magazine legend really surprised
why the senior personals not taking actions against complaints if it is continues
we have to think Hindu twice even to think.Subscription No.[protected].
Why I'm giving this complaint The Management must watch and take the
necessary action otherwise you will lose your genuine customers for other
supplements also.
We eagerly subscribed Hindu Tamil in the first release. But I have not received the paper 2 days in the weak.
After subscription period over.
I hesitate to continue the Tamil Hindu subscription again the representative convinced me to
subscribe, he promised all issues are solved. But after subscription ch.no.168221 for Rs.599/-
12 march 2014 the cheque already passed in bank on the next day still paper is not received by
us. Already 15 days crossed I have sent email complaint to Hindu also . Spoke
with Hindu office person through the no.[protected] after few follow ups he told
me to contact Mr.venkatesh phone no.[protected], again daily Mr.venkatesh
promised me calling you after 10 minutes, 10 minutes, after 10 days he gave
another phone no he told he is the manager the name of Mr.amarnath phone no.
[protected]. He is promising me he will solve the problem the next day after 5
days the same answer . Daily morning he is asking who are you then he told the
same mobile no I will saw the previous message and take the necessary action
daily he is telling the same but the problem still remains. As a brother of
advocate I will face these kind of problems an ordinary man what will do. I don’t
bother about sending legal notice to Hindu with help of one rupee revenue
stamp. If the problem will not close . I will send legal notice to Hindu also
they are not giving proper response everyday they are promising after 10 minutes
we will contact you. This is the same answer given by the peoples in the
last 8 days what a unprofessional service from this magazine legend really surprised
why the senior personals not taking actions against complaints if it is continues
we have to think Hindu twice even to think.Subscription No.[protected].
Why I'm giving this complaint The Management must watch and take the
necessary action otherwise you will lose your genuine customers for other
supplements also.
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Its annoying that such big Publisher has such fradulent happenings . When I try to contact the number of the person who recived the cheque from me, there is no response.
LAter I received an SMS with a customer compliant number in case of any porblem with issung the newspaper, but that in turn is also disappointing . AS THEY DONT EVEN ATTEND THE CALL OF THEIR CUSTOMER.