The Mobile Store Cell Phone — Cellphone purchased online but not delivered at mentioned address

I purchased a cellphone Samsung E1160 online from mobile store website(themobilestore.in) on 2nd Sept 2010(Order no.[protected]. The payment is made online & my money got debited from my account but the handset is not shipped at my mentioned address. I called the customer 5 times but there is an irresponsible behaviour from the company personals. I tried mailing them at [protected]@mytms.in but the mail got bounced. Kindly look into the matter. I am very musch irritated & disappointed from this behaviour of Mobile store company.

Thanks
Sincerely yours
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this is bibaswan ghosh...a customer of the mobile store...i have just bought a phone and i havbeen supplied with a coupon...at the time of buying the phone, i was not informed that the coupon has to be drafted within 7 DAYS.in this case i hav been miss guided an i failed to draft the coupon within the given period. ... what will i do to get my gift coz i think it is allotted for me...
i buy a handset nokia & airtel connection, i also give my voter card as proof 2 times for connection, but my airtel number is being barred due to no submittion of proof, sale chor moblie store wale

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