[Resolved]  The Mobile Store — insurance and money back

Address:

Karnataka

I bought a Nokia E72-1 Z. white on 20.02.2011 for Rs.17,929.00 with it's insurance from a registered "the mobile store" showroom at R.T nagar, Bangalore. It was assured that if in case I lost my phone, i would be given a certain percentage of the cash back. I lodged a complaint with an F.I.R from J.C nagar police station. on 1.07.2011 and got a theft insurance certificate, certified by the united India insurance company ltd. I was told the process would take about a month and a half(45 days) and i would get a DD of RS.13,400 by 45 days. And now it's been three months, and yet I've not received any amount of cash or DD. But all was a lie. They have troubled me enough. I walked into their store several times. And now I make calls, they do not respond. It is my kind request to you to take some serious action over it.
Insurance agent's number: [protected]. showroom branch manager: Mr. Ashish, Tel. [protected].