The Mobile Store — Order not shipped

Address:Mumbai City, Maharashtra

Dear Team,

As i had purchased a mobile set Model No Samsung E1252 on[protected] vide Order Number :[protected] ,the payment has been confirmed on the same day & time,but till date i had not received my order.

In this regard, there has not been any correspondence regarding my shipment details or track record of courier of such updated in my order status.

As per my record order status is shown below here.

Since the transaction date had already crossed 3 working details, product should be delivered as promised at company policy


Order Details

User Id :
ashutosh.[protected]@gmail.com
Order Number :
[protected]
Total SubOrder :
1
Order Date :
Nov 8, 2010
Order Time :
10:38 PM
Current Status :
Vendor Allocated
Order Instructions :
Payment Detail

Payment Mode :
Master/Visa Credit Card (FT No:[protected]
Advance Payment Recieved :
Total Order Amount (INR) :
2049.00
Shopping Cart Discount (-) :
0.00
Total Payable :
2049.00
Net Payable :
2049
Billing Details

Name :
AshutoshGupta
E-Mail :
ashutosh.[protected]@gmail.com
Phone :
[protected]
Day Phone :
Mobile :
[protected]
Address :
PUNJAB NATIONAL BANK,International Service Branch,K-16

Outer Circle,Connaught Circus,New Delhi
City :
Delhi
State & Country :
Delhi , India
Zip :
110001
Order Status History

From Status To Status Date Variables Updated
Order Under Process Payment Recieved Nov 8, 2010 Payment Date---[Nov 8, 2010]
Payment Recieved Vendor Allocated Nov 8, 2010 Payment Date---[Nov 8, 2010]
Sub Order Detail

Sub Order Number : 272624
Order Number : [protected]
Merchant Name and Number : Connaught Place-Delhi
Item Number / Product Number : 870
Item SKU No : 104390
Item Title : Samsung E1252
Item Quantity : 1
Current Status : Vendor Allocated
E-Mail : ashutosh.[protected]@gmail.com
Phone : [protected]
Day Phone :
Mobile : [protected]
Shipping Address: AshutoshGupta
PUNJAB NATIONAL BANK,International Service Branch,K-16
Outer Circle,Connaught Circus,New Delhi
Delhi
Delhi, India
110001
Shipment Details : Normal Courier
Product Fulfillment Info :
Gift Message : --
Sub Order Status History
From Status To Status Date Variables Updated Remark
Payment Recieved Vendor Allocated Nov 8, 2010

Order Under Process Payment Recieved Nov 8, 2010

Suborder Payment Detail
List Price : 2200.00
Total Discount : 151.00
Payable after Discounts : 2049.00
Gift Wrap Charges : 0.00
Shipping Charge : 0.00
Payment Mode Charges : 0.00
Add on Charges ( Tax etc) : 0.00
Payble after Discounts and Charges : 2049.00



If the product can't be delivered as per your policy,kindly take the order for cancellation and refund the transaction amount asap





Kindly inquire into matter urgently and do the needful.


Regards,

Ashutosh Gupta
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    The Mobile Store
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    489
    Pending
    0
    Resolved
    175
    The Mobile Store Phone
    1860-267-6767
    1800-425-6363
    1800-209-6363
    The Mobile Store Address
    Unit #501 & 502, Kohinoor City, Kirol Road, Off L.B.S Marg Kurla (W), Mumbai, Maharashtra, India - 400 070
    View all The Mobile Store contact information