[Resolved]  The Oriental Insurance Company Ltd. — Third Party Two Wheeler Insurance

Address:

Hyderabad, Andhra Pradesh

Dear All,

I Have taken a Third party two wheeler Insurance policy as on date 18/03/2011 from Oriental insurance company Ltd Hyderabad,Tilak Road Branch.At the time of payment of premium amount cashier said policy will be posted to my residency within two business days. But till today i have not received the policy.And when i have contacted on the number provided at Tilak road branch they are saying that your policy has been dispatched and it might be a mischief of courier services. The person was stating that many times courier services do not visit the address and just leave a note that no one was there at home to receive the courier.It has been a ridiculous experience for me from last few weeks. I have visited the the Tilak road branch where official lunch timings are 1:30pm-2:00pm but the officials chit chat till 2:30pm to 2:45pm if a customers has any queries they say concern person is on his lunch break.Hence i request Consumer Forum to look into the issue asap and help the customers to get better services from the concern organisation.I would really be thankful to you, if i get a feed back from your team for the above issue.

Thanks & Regards
Kaustubh Dongarkar
H.no[protected]/9/238/2 ST.NO-9
Kamakshipuram Ramantpur
Pin code:-500013